If you find yourself in need of a tow, it's important to pick a company with the knowledge to tow your car correctly. While the cost of the tow will likely play a large part in your decision, you might want to ask a few more questions of the company you call. Below are a few things to talk to the dispatcher when calling a company to come tow your car.
1. Is your state license to tow current? I don't know about all states, but in Oklahoma, tow companies have to have a license through the Department of Public Safety. This license has to be renewed annually, and to get and hold a DPS Wrecker license, companies have to maintain insurance coverage.
2. Describe, in detail, the reason for the tow. It helps the company, and essentially the driver they send out to help you, to know in advance what's wrong with your car. If it's something simple such as the car won't start, the tow driver won't need as much equipment to load your car as he would if it's a broken ball joint, or collision tow.
3. Communicate clearly with dispatch about whether or not you are with the car. Tow companies understand that you don't want to wait with your car for an extended period of time. Most of their drivers are on a time crunch and also cannot wait with your vehicle for you to get there. By communicating your intentions clearly, the dispatcher can instruct their driver on when you will be available for the tow.
Tow providers are an important part of the community, clearing roadways and parking lots of broken down, damaged vehicles. They take a lot of pride in helping the communities they serve, and they are always looking to get stranded motorists moving again.
No comments:
Post a Comment